Warranty & Repairs

Standard Warranty:
All LOOI units come with a 1-Year Defect Warranty from the date of delivery.

Extended Warranty:
Eligible bundles include up to 2 Years of Warranty coverage.

What’s covered:

  • Hardware malfunctions

  • Manufacturing defects

  • Charging or motor issues (not caused by misuse)

How to claim:
Submit a request via email with your order ID and issue details. Our support team will assist with diagnostics or arrange a replacement if needed.